Aero Supply USA, (ASU) has developed and implemented a Quality Management System to document the company’s business practices, better satisfy the requirements and expectations of its customers and improve the overall management of the company. The Quality Management System, delineates authorities, inter relationships and responsibilities of the personnel responsible for performing within the system.

This manual is used internally to guide the company’s employees through the various requirements of the AS9120A:2009 International Standard that must be met and maintained in order to ensure customer satisfaction.

The manual is also used externally to introduce our Quality Management System to our customers and other external organizations or individuals, it is also used to familiarize them with the controls that have been developed and implemented and to assure them that the integrity of the Quality Management System is maintained and focused on customer satisfaction, quality products, on time delivery and continuous improvement.